Case Study

Greysports

Designing a more interactive, personalized sports experience.

Role: UX/UI Design Designed by a team of 2 creatives Platform: Mobile App
Greysports top hanging mockup

Overview

Greysports is a mobile app concept designed for highly engaged sports fans who want more than just scores. While existing sports platforms prioritize information delivery, Greysports explores how personalization and community can coexist with live sports consumption.

Our goal was to design an experience that makes it easy to watch games, discover content, and engage with other fans without overwhelming the user.

Greysports hero screen mockup
Main product direction mockup.

The Problem

Most mainstream sports apps do two things well: displaying live scores and delivering news/highlights.

However, content and conversation are usually separated. Fans switch between apps, watching in one place and discussing in another.

Opportunity: Create one unified experience where live content and community interaction feel seamlessly connected.

Design Goals

  • Prioritize live content without clutter.
  • Encourage community interaction.
  • Personalize early to reduce irrelevant content.
  • Maintain clarity despite feature density.

Key Design Decisions

1) Reducing Friction in Onboarding

We introduced a Continue as Guest option so users can explore before creating an account. This reduces first-launch abandonment and builds trust before requesting data.

Intentional CTA Labeling

Instead of generic “Next” buttons, we labeled each action by what comes next: Next: Personalization and Next: Get Started.

  • Sets clear expectations before users tap.
  • Reduces uncertainty in multi-step onboarding.
  • Improves completion by removing ambiguity.
  • Creates clearer progress and direction.

Onboarding is where users decide if the app feels intuitive or overwhelming. Directional labels make the flow feel guided, not procedural, and while explicit step-labeling is most commonly associated with longer onboarding flows, we chose to apply it here to reinforce clarity and reduce uncertainty from the first interaction.

Onboarding flow exploration screen
Onboarding exploration.
Onboarding final screen with Continue as Guest option
Final onboarding with lower friction.
Onboarding button labeled Next Personalization
Onboarding button labeled Next Get Started

2) Navigation Iteration & Cognitive Load Reduction

We explored multiple navigation bar structures before landing on the final layout.

Challenge: Greysports includes live viewing, teams, community, profile, and settings. Too many equal-weight destinations increase cognitive load.

Final approach: Clear icon hierarchy, consistent spacing/weight, and stronger active-state treatment for fast recognition.

The result improves scannability, supports thumb reach, and keeps feature density manageable.

3) Live Games: Vertical Scroll to Horizontal Module

Initial state: Live games were stacked vertically and competed with the rest of the page.

Problem: Layout felt heavy, hierarchy weakened, and secondary content was pushed too far down.

Final decision: Move live games into a horizontal scroll module at the top to feature live content first while preserving vertical space for discovery.

  • Clearer hierarchy and page rhythm.
  • Better browsing space for updates and content.
  • Familiar streaming behavior for faster comprehension.
Live games in vertical layout before iteration
Before: vertical stack.
Live games in horizontal module after iteration
After: horizontal top module.

4) Full-Width Primary Action Button (Watch Now / View Full Schedules)

We redesigned the primary action button as full-width to strengthen emphasis and reduce hesitation.

  • Stronger visual priority for the main action.
  • Larger tap target for accessibility.
  • Clearer intent in a dense interface.

In sports interfaces, clarity beats subtlety.

Primary action button before full-width redesign
Before: lower emphasis treatment.
Primary action button after full-width redesign
After: full-width primary action.

5) Community Feed: Maintaining Visual Continuity

During exploration, we tested white background cards behind each post for stronger separation. We ultimately preferred the more seamless background for the final experience.

Why white cards were not final: They felt heavier, segmented content, and added unnecessary layering.

Why final approach works: Lighter flow, stronger continuity, better visual breathing room for sports imagery, and faster scanning via spacing/typography/subtle dividers, an approach adopted by many top-level designers.

Community feed concept with white post containers
Exploration: white post containers.
Final community feed design without heavy card treatment
Final: seamless feed continuity.

6) Settings: Clear Affordance Through Individual Containers

We explored grouped sections, but grouped options reduced interaction clarity and made rows feel less tappable.

Final decision: Each settings option sits inside its own white container.

  • Clear affordance: each row reads as independently clickable.
  • Faster scanning and easier task completion.
  • Higher touch confidence and less ambiguity.

Settings is task-based; usability takes priority over visual minimalism.

Grouped settings layout exploration
Exploration: grouped settings.
Final settings layout with individual white containers
Final: individual settings containers.

Mockups

A high-level mock-up presentation of Greysports screens.

Greysports hand mockup screen
Mockup 1
Greysports mockup variation one
Mockup 2
Greysports mockup variation two
Mockup 3

Product Hypothesis

We designed Greysports around one core hypothesis: if live content and community interaction are integrated into one personalized interface, fan engagement time will increase compared to score-only consumption apps.

  • Early personalization reduces irrelevant content.
  • Horizontal live modules increase watch intent.
  • Full-width primary actions increase interaction clarity.
  • Clean post separation improves readability and scroll depth.

How We Would Measure It

  1. Time spent per session.
  2. Watch-to-click conversion rate.
  3. Community feed scroll depth.
  4. Repeat session frequency.

Reflection & Learnings

One major challenge was balancing feature density with clarity. Sports products are information-heavy by nature, and adding community features can increase cognitive load.

Iterating on navigation and layout hierarchy showed us that reducing visual noise is often more impactful than adding more functionality.

Another key learning: not every screen needs innovation. Strategic familiarity, especially in Settings, builds trust and usability.

Next Steps

  • Run usability tests with real fans to validate navigation clarity and live module discoverability.
  • Experiment with subtle feed micro-interactions that increase engagement without distraction.
  • Design a real-time game discussion mode tied directly to live broadcasts.

The next phase would move from concept validation to behavioral optimization.

More mock-ups of Greysports screens.

Next steps concept screen one for Greysports
Mockup 4
Next steps concept screen two for Greysports
Mockup 5
Next steps concept screen three for Greysports
Mockup 6